I have heard that they can take up to a year! But I sent in my request
anyway. Well let me tell you they got a response back to me so fast it
made my head spin. Of course the response was to say that there was no
way they could provide the information because I wasn't a direct
descendant.
Seems like when they have to get their posterior of that swivel chair to
actually do some research, it takes many months - but when its time to
say drop dead we won't help you, they hop right to it.
I would recommend that NY residents persisitently call (or better yet
write) their state representatives and governor to complain about this
treatment.
BTW its not much better in California. The big fat person at the front
desk shuffles back and forth behind the bullet-proof glass avoiding eye
contact until they are good and ready, and then when you ask a question
they just point to a sign. When you try to clarify the details they
point to the sign again.
This is why I suggest contacting the counties whenever possible (Though
its not always possible) In most cases they treat you much better and
offer helpful advice.
There. I got that off my chest.
Dan Brennan
Sacramento.